Assessment and Measurement

“What you can measure, you can manage” 

We assess and measure in:

  • Customer satisfaction
  • Pre-training needs analysis
  • NZQA Unit Standard Assessment
  • Customer Centre performance monitoring

BTB offer their customers Real-Time Measuring

    • Simple and quick to set up
    • Content is customised to your needs
    • Responses are instant
    • Results are instant and easy to read
    • Measurement focus can be changed at any time
    • Results can be downloaded into different formats
    • Cost-effective
    • Time-saving

Contact Us to discuss what we can offer you